I ordered the Press, and starter package as well as additional snaps and rivets. Customer Service was excellent - I did not know what to buy. The videos are very helpful yet I ended up needing a helping hand to get the order right. Judy was very helpful and patiently guided me through the order process.
Delivery time was very efficient. I received a great product carefully packaged (no damage, nothing missing). The Press does exactly what the product description states it does. Excellent product!