We are not the manufacturer or the shipping company, and certain situations are beyond our control. Our small, family-run business strives to be as honest as possible in the description of our products so that you can make an informed decision when considering your purchase.
Returns or exchanges of the DK93 press cannot be accepted unless a defect affects function.
Presses and dies are heavy, industrial equipment and may have scratches, flaked paint, rust, oil or other cosmetic imperfections beyond our control that will not hinder their function. Remove any remaining oil on dies by attaching several snaps to scrap fabric.
PINK presses -- Exact shade of pink may vary slightly depending on production batch. Cosmetic flaws tend to be worse / more noticeable on the pink presses than on the green. **See last 3 thumbnail images for examples.**
KAMsnaps presses, dies & fasteners are custom fitted to work together and may not be compatible with products sold elsewhere.
Most presses ship in flat rate boxes to minimize shipping costs. Flat rate boxes offer limited room for protective packaging and the box may suffer external damage upon receipt. Package contents are rarely damaged but are insured as a precaution. You may select UPS shipping at checkout for an additional charge if you prefer extra padding.
Operate away from and keep out of reach of children. Never release handle until spring is fully unloaded. Loose fasteners are a choking hazard - small parts.