Postal Mail Package Not Moving? Steps You Can Take
August 22, 2020
Steps to Take if Your Package Isn't Moving:
Go to the tracking status on the USPS site. Click on the Text & Email Updates link. Here's a screenshot:
Enter your email to receive notifications each time the tracking status is updated.
Complete a USPS Help Request Form (step 2 in the link) which will be forwarded to your local Post Office to help locate any missing items. (Packages are shipped from 25A Crescent Dr 208, Pleasant Hill, CA 94523)
If after 7 days from completing #3 above, your tracking status still shows no update, please forward the USPS Help Request confirmation email to sales@kamsnap.com for further assistance.
